Wrapzilla – Frequently Asked Questions (FAQ)
1. What are Wrapzilla ratchet straps and loops used for?
Wrapzilla straps and loops are designed for securing, fastening, and towing loads safely and efficiently. They are ideal for use with cars, SUVs, motorcycles, building materials, and general cargo.
2. What are your straps made of?
All Wrapzilla straps are manufactured from high-strength polyester webbing, known for its durability, resistance to UV rays, and low stretch under load.
3. What sizes and weight capacities are available?
We offer a range of widths and capacities to suit different needs. Each strap is clearly labeled with its working load limit (WLL) and breaking strength. Always ensure the strap you use matches your load requirement.
4. How do I care for and maintain my straps?
Store straps in a cool, dry place away from direct sunlight.
Avoid dragging them on rough surfaces.
Inspect before use for cuts, frays, or damaged hardware.
Replace straps immediately if they show signs of wear or damage.
5. What is the warranty policy?
All Wrapzilla straps and loops come with a 6-month warranty against manufacturing defects. The warranty does not cover damage caused by misuse, overloading, or normal wear and tear.
6. Can I return or exchange a product?
Yes. You can return unused items within 14 days of purchase for a refund or exchange. For defective or damaged items, we will provide a free replacement. Email [email protected] to start the process.
7. Do you offer custom straps?
Yes! Wrapzilla can manufacture custom straps and loops tailored to your specific requirements (length, width, hooks, or branding). Contact us to discuss options.
8. Do your straps meet safety standards?
Yes. Wrapzilla straps are manufactured to meet international load-securing and safety standards, ensuring reliability and compliance.
9. Can I use Wrapzilla straps for towing?
Yes – but only the models specifically rated for towing. Always check the label and ensure the strap’s rated capacity matches your vehicle and towing needs.
10. How do I contact Wrapzilla for support?
You can reach us anytime via email at [email protected]. Our team is ready to help with product questions, returns, or custom orders.
